ADA Design
The Americans with Disabilities Act (ADA) Self-Evaluation and Transition Plan was completed and approved by the Council in 2008. After further review of the plan, it was discovered that additional work was needed to clarify certain sections. To that end, subcommittees were formed to work on the areas needed for compliance with the ADA.
In 2014, the City Manager assigned staff to provide liaison duties for the Commission on Disabilities. They were also given responsibility for maintaining and implementing the ADA Self-Evaluation and Transition Plan. One member was responsible for ADA compliance for all Public Works-related infrastructure; this included everything in the public right-of-way, all City-owned buildings and parks, etc. The program was awarded a grant to evaluate certain amenities in the right-of-way and to create a transition plan.
Washington State Law Against Discrimination – 49.60 RCW
The Washington Law Against Discrimination protects people from discrimination based on “race, creed, color, national origin, families with children, sex, marital status, sexual orientation, age, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability.”
The Washington State Human Rights Commission enforces the Law Against Discrimination and focuses on the “elimination and prevention of discrimination in employment, in credit and insurance transactions, in places of public resort, accommodation, or amusement, and in real property transactions.”
If you wish to file a complaint alleging discrimination based on disability in the provisions of services, activities, programs, or benefits by the City of Tacoma, to file a grievance, please go to the City’s Online ADA Grievance/Complaint web page.
If you wish to file a complaint alleging discrimination on the basis of disability in the provisions of services, activities, or programs please see the following instructions.
Please submit your grievance/complaint to the City of Tacoma’s ADA Coordinator by completing the document below and using the submit button. You may also submit your form by mail, fax, or contacting the ADA Coordinator by phone.
Public Works Department
747 Market Street, Room 522
Tacoma, WA 98402
253-591-5785 (fax-253.591.5533) (711-TTY)
Within 15 calendar days after receipt of the complaint, the ADA Coordinator or his/her designee will contact you or your representative to discuss the complaint. The ADA Coordinator will provide a determination in writing or by phone as soon as practicable, depending on the complexity of the issue. If the response does not satisfactorily resolve the issue, you will have 15 calendar days after receipt of the response to file an appeal.
City of Tacoma - ADA Complaint/Grievance Form
Complete the ADA Complaint/Grievance Form below
Washington State Law Against Discrimination – 49.60 RCW
The Washington Law Against Discrimination protects people from discrimination based on “race, creed, color, national origin, families with children, sex, marital status, sexual orientation, age, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability.”
The Washington State Human Rights Commission enforces the Law Against Discrimination and focuses on the “elimination and prevention of discrimination in employment, in credit and insurance transactions, in places of public resort, accommodation, or amusement, and in real property transactions.”
If you wish to file a complaint alleging discrimination on the basis of disability in the provisions of services, activities, programs, or benefits by the City of Tacoma, view the City of Tacoma Grievance Procedures under the Americans with Disabilities Act. To file a grievance please go to the City’s Online ADA Grievance/Complaint web page.
Contact us
Call 311 within Tacoma or (253) 591-5000 from anywhere else to reach Tacoma FIRST 311