Human Resources
The Human Resources Department assists City departments in developing and maintaining a qualified, effective, and diverse workforce and provides employment-related services to the City’s management, employees, and job applicants.
Human Resources provides support to managers and employees of the City in the following areas:
- Classification and Compensation
- Disability and Leaves Management
- Employee Benefits
- Employee Engagement
- Employee Relations
- Employee Wellness
- Equal Employment Opportunity
- Innovation and Process Improvement
- Learning and Development
- Recruitment and Selection
- Workforce Data and Analytics
Department Director
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Meet the Director
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DirectorShelby Fritz
Effective August 16, 2021, Shelby Fritz was appointed as the Human Resources Director. As Human Resources Director, Ms. Fritz is responsible for overseeing services provided to City of Tacoma departments, including employee recruitment, selection, and hiring; employee relations; classification and compensation; benefits; disability and leave management; Equal Employment Opportunity compliance; continuous improvement; and training and development.
Ms. Fritz joined the City of Tacoma in June 2017 to co-lead the Human Resources Department’s Talent Services Division. Prior to coming to the City of Tacoma, she served as Human Resources Director for Clover Park Technical College, Human Resources Manager for the University of Washington School of Medicine’s Departments of Neurology and Psychiatry, and Director of Academic Human Resources, along with several other roles, at the University of Washington Tacoma.
Education
MBA, University of Washington Tacoma, 2007
BA in Business Administration, University of Washington Tacoma, 2001
Senior Professional in Human Resources (SPHR) Certification, Human Resources Certification Institute
Senior Certified Professional (SHRM-SCP), Society for Human Resources Management