Regulatory Code Compliance Services
Get Help from the Code Compliance Team: The Code Compliance Team in PDS is responsible for maintaining community compliance with the Tacoma Municipal Code (TMC) to protect the health, safety and welfare of Tacoma residents. Investigation of compliance concerns are usually initiated by community members, who report their concerns to the City using Tacoma FIRST 311. When complaints are received, Code Compliance Inspectors respond by inspecting the property of concern. If the Inspector observes violations of the Tacoma Municipal Code, the property owner is informed and code compliance works with them to correct identified violations.
How Do I Report a Code Compliance Issue
- Call Tacoma FIRST 311: Dial 3-1-1 inside the city limits, (253) 591-5000 from anywhere
- Submit a 311 report online—select “Make a Request”
- Download the Tacoma FIRST 311 app for Apple or Android
Regulatory Code Compliance Categories
The Code Compliance Team assists with a wide variety of issues in the community, including abandoned or neglected buildings, garbage or debris on private property, overgrown vegetation on private property, graffiti on private property, abandoned vehicles on private property, and more, visit Tidy-Up Tacoma.
- For more information on the Tidy-Up Tacoma Program, which includes litter cleanup assistance, Adopt-a-Spot, and graffiti removal assistance.
- For more on the Crime Prevention Through Environmental Design (CPTED) program, jump to the section below.
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For food safety related topics, visit the Tacoma-Pierce County Health Department.
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Nuisance Property Violations are unsafe, unhealthy or undesirable conditions that exist on public or private property, are generally not part of the main building or structure, and may include abandoned or inoperable vehicles on private property.
Case Type Case Description Compliance Strategies TMC Nuisance Properties may have large piles of litter and debris, inoperable vehicles and overgrown vegetation. These types of properties may be a health and sanitation hazard or fire hazard. Send Notice of Violation
-Enroll low-income, elderly or disabled clients into YARD
-Issue civil penalties
-Record Certificate of Complaint
-Pursue a warrant to abate nuisance conditions8.30 Graffiti Any unwanted design or profane visual on any surface on public or private property. -Enroll eligible property owners into the Rapid Graffiti Removal Program for City removal
-Send Notice of Violation
-Issue civil penalties
-Pursue warrant to abate graffiti8.30 and 8.122 Stop Work Order/Notice of Violation Requires a property owner to stop work on construction projects that do not have a permit or requires the property owner to obtain a permit for completed work. -Send Notice of Violation
-Issue civil penalties
-Record Certificate of Complaint8.30 and 2.08 Noise Occurs when a sound is much louder than other ambient sounds in the area, and is continuous. Examples may include noise from night clubs or after hours construction projects. -Send Notice of Violation
-Issue civil penalties8.122 Chronic Nuisance Properties Chronic nuisance activities may be behaviors occurring on a property such as illegal drug activity, alcohol violations, prostitution or repeated noise code violations. Send Notice of Violation
-Issue civil penalties
-Criminal charges that include a fine up to $5,000 or up to one year in jail
-Permanent or temporary cancellation of a business license8.30 Residential Parking Standards Vehicles that are unlicensed or inoperable, parked in the front yard on an unapproved surface, number of vehicles exceeds code, or are improperly stored. Vehicles that are unlicensed or inoperable, parked in the front yard on an unapproved surface, number of vehicles exceeds code, or are improperly stored. 5.30 -
Building Violations are defined by the severity and/or number of issues present on a building or structure.
Case Type Case Description Compliance Strategies TMC Non-Standard A building or structure with minor code violations that may lead to structural deterioration, but may be occupied. Examples of non-standard issues include broken or missing gutters, peeling paint, or a broken window. -Connect property owner to community resources that may help resolve the violation
-Pursue provisional licensing on rental properties2.01 Substandard A building or structure that may be occupied, but has code violations present that must be corrected. Examples of substandard issues include missing safety hand rails on stairs, broken windows, or a roof that needs repair. -Send a Notice of Violation
-Issue civil penalties
-Record Certificate of Complaint
-Pursue provisional licensing on rental properties2.01 Derelict A building or structure that may not be safe to live in, may be abandoned, or may not have utility services. Derelict buildings are often boarded up and may become an attractive nuisance for illegal activity and dumping. -Send Notice of Violation
-Secure the building
-Issue civil penalties
-Pursue provisional licensing on rental properties
-Record Certificate of Complaint2.01 Unfit A building or structure that is structurally unsafe and must be repaired or removed. Examples of unfit buildings include buildings with fire damage or a building in need of repairs that will cost more than 50% of the total structure's value. -Send Notice of Violation
-Record Certificate of Complaint
-Request Unfit hearing
-Repair or removed structure
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Right-of-way violations occur within the public right-of-way, not on private property. Violations include abandoned or inoperable vehicles, overgrown vegetation and debris. Property owners are responsible for maintaining the right-of-way abutting their property.
Case Type Case Description Compliance Strategies TMC Right-of-Way Vehicles in the right-of-way that have not been moved for more than seven days or are unlicensed.
Vegetation or litter and debris that obstructs sidewalks, streets, or street signs.-Ticket or tow vehicle
-Abate overgrowth or litter and debris issues8.120
How to Resolve Code Violations
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- A community member reports a concern to Tacoma FIRST 311. Most commonly reported concerns are:
- A Code Compliance Inspector inspects the property of concern.
- If no violation is found, the case is closed, “no violation.”
- If a violation is confirmed, a Notice of Violation is mailed to both the property owner and the address of where the violation is located, (if different from the property owner’s address).
- The Notice of Violation indicates the timeline in which the violation must be corrected. If the property owner needs more time to bring the property into compliance, a reasonable timeline extension may be requested, by submitting a written “plan of repair” to the Inspector who issued the Notice of Violation.
- The Inspector provides guidance to the property owner on options for bringing the property into compliance with Tacoma Municipal Code.
- The Inspector re-inspects the property.
- If violation has been corrected, the case is closed.
- If the issue is still present or progress has not been made as stated in an approved plan of repair, the City may issue civil penalties or pursue abatement.
- The Inspector makes regular re-inspections and may initiate progressive enforcement action until compliance is met.
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If you would like further information about code compliance details on a property that you do not own, please submit a public disclosure request to the City.
Your public disclosure request should include:
- The type of document you are requesting, photos of violations, notices mailed to property owners, outstanding invoices, cancelled or incomplete permits, or repair agreements with the property owner.
- Date or date range of documents being requested
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Code Compliance PSA
Code Compliance Response Map
Detailed information about the City’s response to code compliance issues can be found using this Code Compliance Response Map. The map includes the address of violation, case type, case open and closed dates, case status and City action, and a link to the Pierce County assessor with additional property details. Case information on the map is updated weekly.
Map Instructions
At the bottom of the map are options to filter, view the data in a table, or download.
Case Status Terminology and Definitions
Below are a few of our most common case statuses and what they mean. For additional definitions please see the Glossary of Terms below.
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Cleaning up or removing the violation, which may be performed with a warrant if the violation is on private property, or without a warrant if the violation is on public right-of-way or is an imminent threat to life safety.
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A complaint has been filed with the Pierce County Tax Assessor that is attached to the property record at the violation address after civil penalties meet code requirements, which vary by violation type. Certificates of complaint serve as an indicator to anyone investigating the property that there may be unmet obligations to be fulfilled by the property owner to the City of Tacoma.
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A fine (civil penalty) issued by the City of Tacoma to the property owner as a result of non-compliance with property corrections. Fines are generally issued in $250 increments and can be issued upon each re-inspection of the property where progress has not been made, and sent to collections after 60 days of non-payment.
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The violation case has been resolved through a legal process.
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The City is unable to reach resolution and has attempted all other avenues allowed by law to gain compliance and has decided to close the case.
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A new owner has obtained the property in violation. A notice of violation is mailed to the new owner with a new case number.
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The complaint was received, inspected and no violations were found.
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The owner has voluntarily corrected the violations and the property is now in compliance.
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A complaint has been submitted to the City of Tacoma and is pending inspection.
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Written communication to the property owner detailing code violations, the City process for pursuing compliance, and the property owner’s rights.
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Property is being monitored by an inspector and the decision whether or not to pursue compliance is pending.
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Inspector has completed the property site inspection and has identified the violation.
Glossary of Terms
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A process by which the City of Tacoma removes Nuisance conditions on a property. Abatement may be performed with a warrant if the Nuisance is on private property, or without a warrant if the Nuisance is on public right-of-way or an imminent threat to life safety.
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A request by the property owner to the PDS Director or Hearing Examiner to re-evaluate any part of a Notice of Violation, Civil Penalty, or Finding of Fact and Order.
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A complaint filed with the Pierce County Tax Assessor that is attached to the property record at the violation address after Civil Penalties meet code requirements, which vary by violation type. Certificates of Complaint serve as an indicator to anyone investigating the property that there may be unmet obligations to be fulfilled by the property owner to the City of Tacoma.
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A fine issued by the City of Tacoma to the property owner as a result of non-compliance with property corrections. Fines are generally issued in $250 increments and can be issued upon each re-inspection of the property where progress has not been made, and sent to collections after 60 days of non-payment.
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An administrative process conducted by Code Compliance to assess the scope of the demolition project, outline and execute required environmental and safety testing, and execute the contract of the demolition.
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A decision issued by the Hearing Examiner after a hearing to determine the next actions permitted by the property owner and the City to resolve the open case.
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The process in which the City pursues legal action to abate a property or remove a building in violation. The hearing is conducted by the Hearing Examiner who makes a decision about the course of resolution for the case.
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Describes a complication in which the City is unable to reach resolution by working directly with the owner because the owner is deceased, unreachable, or the property is in the foreclosure process.
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Written communication to the property owner detailing code violations, the City process for pursuing compliance, and the property owner’s rights.
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A written plan submitted by the property owner to the Code Inspector outlining how and when the repairs noted in the Notice of Violation will be completed.
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A public record is any record containing information relating to the conduct of government business, which is prepared, owned, used, or retained by an agency. This includes, but is not limited to, electronic media, paper, email, microfilm audiotapes, videotapes, magnetic tapes, and disks (CDs/DVDs). Public records may be obtained from the City by request.
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The provisional license is a three year license that the City requires of residential property owners if their property is found to be endangering the health or safety of tenants. One of the requirements of the provisional license is a certificate of inspection that will demonstrate that their property does not endanger the health and safety of tenants. The provisional license is based on State Legislation adopted in 2010 and consistent with the Landlord-Tenant Act.
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A process in which the City gains legal authority to take control of a private property in order to correct code violations.
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Includes the area of land, the right of possession of which is secured by the City for right-of-way purposes and includes the traveled portion of the public streets and alleys, as well as boarder area, which includes, but is not limited to, any sidewalks, driveway approaches, planting strips, traffic circles, parkways, or medians, or area between the sidewalk and the curb line.
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The process in which a Superior Court Judge issues permission for the City to abate nuisance conditions on a property or demolish a building.
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A program funded and administered by the City that connects low-income, elderly or disabled property owners with overgrown vegetation nuisance violations to a resource that will remove the overgrowth at no cost.
Graffiti Removal
The City is partnering with Graffiti Removal Co. and Safe Streets Campaign to offer graffiti mitigation services citywide to private property owners. Graffiti removal services are offered by Graffiti Removal Co. at no cost to property owners for up to three cleanups per year. Private properties must meet program guidelines to be eligible for graffiti removal services. Safe Streets Campaign offers cost reimbursement for supplies used to remove graffiti from private properties. See “Program Guidelines” below for more information. Program Guidelines are subject to City approval.
This program is intended to act as an additional tool for property owners and does not replace the code compliance process. As a property owner, you are responsible for removing graffiti from your property. The City of Tacoma is committed to providing graffiti removal services that are necessary to prevent property damage, maintain property values, and deter criminal activity. By removing graffiti promptly, we can prevent further vandalism and maintain a clean and safe environment for residents and visitors.
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- Properties must be within the city limits of Tacoma.
- Must be private property (i.e., WSDOT, Tacoma Public Schools, etc. does not qualify for this program).
- Properties must have a signed authorization form on file completed by the property owner or an authorized representative.
- Properties must be occupied (i.e., no vacant buildings/lots).
- If needed, the property owner must supply water for graffiti removal services requiring the use of a pressure washer.
- Graffiti throughout the property must meet the contractor’s minimum callout threshold to be eligible for removal. If the graffiti does not meet the threshold, the option for cost reimbursement may be offered.
- Properties are eligible for up to three removals per year.
- Removal services are primarily focused on commercial buildings. Exceptions may be made with prior City approval and will consider conditions such as: seniors, individuals with disabilities, or properties that it would not be safe or reasonable for the property owners to remove the graffiti themselves.
Please contact the City’s Graffiti Navigator, Safe Streets Campaign, at (253) 272-6824 (Option 6) for more program information.
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- Properties must be within the city limits of Tacoma.
- Must be private property (i.e., WSDOT, Tacoma Public Schools, etc. does not qualify for this program).
- Must provide before pictures, after pictures, and receipts to receive cost reimbursement.
- Can provide up to $100 of cost reimbursement (including tax) within a 12-month period.
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To sign up for the program, please submit an online authorization form or mail/email us your authorization form using the link below in your chosen language. If you need assistance completing an authorization form, please call Safe Streets Campaign at (253) 272-6824 (Option 6).
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- To report graffiti in progress, call 9-1-1
- To report graffiti concerns on private property, contact Tacoma FIRST 311:
- Dial 3-1-1 inside the city limits, (253) 591-5000 from anywhere
- Submit a 311 “Graffiti Concern” report online
- Report graffiti on WSDOT property (i.e., I-5, SR-16, etc).
- If you are a victim of graffiti, please take the following steps:
- File a police report online or by calling (253) 287-4455
- Take picture of the graffiti (for homeowner’s insurance and/or police report)
- Contact your homeowner’s insurance agent (if you choose to file a claim)
Crime Prevention Through Environmental Design (CPTED)
Crime Prevention Through Environmental Design (CPTED) can help reduce the chance of criminal activity on your property. It provides guidelines for property owners to use to lower or prevent environmental factors from creating an opportunity for crime.
Does Your Property Have:
- Secure fencing/barriers
- Securely locked entry points for pedestrians and vehicles
- Good visibility around entire perimeter of your property
- Buildings, sheds and trailers locked
- Entrances clear of shrubberies and items that reduce visibility
Clean structures – no graffiti - Bins, dumpsters, crates or other items moved away from the building
- Sufficient and working lighting to eliminate shadows and increase visibility.
- Surveillance cameras functional with clear view
- Signs visible – no parking, no trespass, surveillance, hours of operation (commercial properties)
- Commercial Buildings coated with anti-graffiti sealer
- Commercial windows clean and uncovered
To get a complete CPTED assessment by the City of Tacoma, contact Tacoma FIRST 311 or make a request online.